Return & Exchange

Online Returns is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you.

Items returned within 7 days from the date of delivery in same as new condition will be eligible for a refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable. All sale items are final purchases.

Note -Reverse Pickup Charges will be borne by Customers 100/- or More Subject to Count of Shipments (Will be Finalized By Customer Support Consultant at the time of Accepting Return Request)

Having trouble, no worries, call customer service at 9315189907.

Please be sure to note the return tracking number.

Returns to Store

You also have the option to return your merchandise to a OL store.

Return Exceptions

Returns generally take 2-4 weeks to process. Credit refunds will be issued to the original payment method.

Offlimits Returns Department

Corporate Office: Plot No. 18, GF, Sec – 27C, Near NHPC Chowk, Faridabad, Haryana – 121 003

We recommend using an insured and traceable delivery method. OL is not responsible for any returns lost in transit or any additional charges.


Please note that we do not perform exchanges at this time. For assistance in placing a new order for a different size or color please contact our customer service at 9315189907 anytime.


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